I scheduled a new service install and Fairpoint never showed up the day I was scheduled for and I had a confirmation # and everything. I had been waiting over a week and really wanted service sooner than originally scheduled.
I got no call or anything on the day they were suppose to arrive so I called them and they said they forgot to hit the submit button on their computer. So I have to wait another week and there is nothing they could do about it.
I told them I had no cell service or anything and was concerned if an emergency were to happen I would not be able to contact anyone.