Product: Fairpoint Internet Service Clear all filters (42 of 42 reviews match)
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Fairpoint - The worst internet service i ever had.

Does that really matter, this internet company sucks
Product
Fairpoint Internet Service
#1224972
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Slow and not worth the price! I should have known from the day the installation guy showed up this was a bad idea..after showing up 1 hr outside of the expected “window”, no call, customer service said to just wait he should be there soon, once he arrives, in the...
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1.2
Northwood, New Hampshire
Product
Fairpoint Internet Service
#1222809
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I've been paying for high speed for a year.Turns out they can't even deliver high speed to my line. I've called so many times and they put you through the run around making it seem like its your fault they can't deliver the speeds they claim. I get no more then 5 to 6...
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Anonymous
Fran Littlefield

I'm interested in how this was resolved. I'm facing the same situation..... years of paying for "premium" internet that apparently I'm not able to get. Only discovered when I ...

1.0
Readsboro, Vermont
Product
Fairpoint Internet Service
I didn't like
  • Suck
#1105022
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i have been a Fairpoint customer since we kicked Time Warner to the curb several years ago. we pay just over 120 a month. this includes a supposed 3mbs internet line and a phone line. we NEVER get anywhere NEAR 3mbs a second. in fact our average across the board is...
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1.1
Product
Fairpoint Internet Service
I didn't like
  • Late night internet outages
#1102183
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I subscribed with fairpoint several years ago,I had noticed a decline in internet speed about 6 months ago( I was paying for 5 mgb and several speed tests showed I was getting .6 mgb), I called and asked about the service. They said the they would check it out, they...
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1.4
Winthrop, Maine
Product
Fairpoint Internet Service
I didn't like
  • Billing practices
#1101182
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They put slow crappy dsl in and it was over $500 that they never told about until I got the bill.My internet goes out all the time, they gave a super crappy router/ wifi. I had to use a separate access point to get any type of range. I can't believe I'm stuck with...
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Product
Fairpoint Internet Service
#1090437
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fairpoint communication has the worst customer service on the planet (barely above comcast). you call with an issue and they pretend to care even after 600plus disconnects because of *** service and they secretly come out and run away because they could care less if u...
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1.3
Product
Fairpoint Internet Service
#1049409
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Due to limited options where I live FairPoint was the only choice. My Family Business uses FairPoint and have had nothing but bad experiences (outages, service techs saying they "missed us" and on our security camera no one appeared and people were there), ungodly...
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Product
Fairpoint Internet Service
#1004863
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we have been customers with the same phone and internet service provided by Fairpoint in Raymond NH for many years. Our phone was not working and our internet speed was barley registering and not keeping up with our satellite TV service. I called and was told our...
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1.0
Product
Fairpoint Internet Service
#1003680
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Fairpoint Internet Service Review

My name is michelle walker. Just had internet installed at 31 timberridge ave in sanford maine. Very disappointed in the service. Technician not helpful at all. No conversation. Just hooked it up and left. I no nothing about internet so now i will have to have one of my children come over. I expected more!!
5.0
Details
Value for money
Product
Fairpoint Internet Service
#997699
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